Troubleshooting is a systematical approach to problem solving. The goal of troubleshoot is to figure out why something isn’t working as it should and to explain how to fix it.
This includes asking yourself the following basic questions:
The answers to these questions usually result in a good description of the problem, which is the best place to start when trying to solve a problem.
This question may sound straightforward; yet, it can be broken down into numerous more specific inquiries that provide a more detailed view of the problem.
Determining the source of a problem is not very easy, but it is the most crucial step in problem resolution. There may be several layers of technology between the reporting and failing components.